Shipping Policy

Shipping Costs

For Orders within Germany::

Shipping Costs: 3,50 €

Free shipping for orders over von 100 €

For Orders within the EU:

Standard Shipping Costs International: 4,90 €

For Orders within Switzerland:

Shipping Costs Switzerland: 5,50 €

Right of withdrawal

You can return your order within 14 days. All you have to do is send an e-mail to info@pfotenanker.de with an explicit intention to cancel. The customer pays for the return shipment himself.

Delivery time

The exact delivery times are stored in the respective product descriptions. These apply to deliveries to Germany. Delivery times for other countries may differ significantly.

If you order several items from us as part of one order, for which different delivery times apply, we will send the goods in one shipment unless we have agreed otherwise with you. In this case, the delivery time that applies to the item in your order with the longest delivery time will apply to the shipment of goods as a whole.

he time limit for delivery begins with payment in advance by bank transfer on the day after receipt of payment and ends with the expiry of the last day of the time limit. If the last day of the period falls on a Saturday, Sunday or a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.

Payment methods

• Prepayment via bank transfer

• Paypal

• Paypal Express

• Google Pay

• Apple Pay

• Klarna(invoice, instant)

• Credit card payment via Shopify Payments

• Credit card payment via Paypal

• Direct debit via Paypal

Hints:

"You can pay with Apple Pay as part of the ordering process. To do this, you must confirm the payment via the „Apple Pay” service on a ssupported Apple device, following the verification steps. For the transaction, Apple Pay uses the payment data you have stored in the Apple Wallet app. For more information, see https://support.apple.com/de-de/HT201469"

"You can pay with Google Pay as part of the ordering process. To do this, you must confirm the payment using the „Google Pay” mobile app on a supported device, following verification steps. For the transaction, Google Pay uses the payment data you have stored in the app. For more information, see https://support.google.com/pay/merchants/answer/6345242?hl=de"

"In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. The payment is made to Klarna:

Invoice: The payment period is 14 days from dispatch of the goods / ticket / or, in the case of other services, the provision of the service. The billing conditions for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for Austria here https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0 .
Immediately: Your account will be debited immediately after you have placed your order."

"The use of the payment methods invoice, hire purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna is available here: www.klarna.com. Your personal details will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations."

PayPal

"Just a few steps to payment:
1. Wählen Sie an der Kasse „PayPal“ als Zahlungsmethode.
2. Um die Bezahlung abzuwickeln, werden Sie auf die PayPal-Website weitergeleitet.
3. Wenn Sie bereits Kunde bei PayPal sind, können Sie sich mit Ihren PayPal-Benutzerdaten anmelden und die Zahlung veranlassen.
Falls Sie noch kein PayPal-Konto haben, können Sie ein PayPal-Konto erstellen und dann die Zahlung bestätigen. Für die Zahlungsarten Lastschrift via PayPal, Kreditkarte via PayPal und Kauf auf Rechnung via PayPal ist die Einrichtung eines PayPal-Kontos nicht notwendig.
4. Danach werden Sie zu uns (www.pfotenanker.de) zurückgeleitet."

"For payment we offer the following payment methods in cooperation with Shopify Payments:

- Debit and credit cards of Visa, Mastercard, American Express und Maestro
- SOFORT
- Klarna invoice

„Instant bank transfer - Simple and direct payment.
"Instant." is the direct transfer procedure of the Sofort GmbH - A Klarna Group Company. You pay securely and conveniently with your usual online banking data (PIN/TAN) without registration - now in the new Klarna design. The merchant receives a real-time confirmation after the transfer is completed. This allows him to send stock and digital goods immediately - so you receive your purchases faster"